Privacy Policy
Partners and Sense
Professional Technology Design for Modern Living
Effective date: October 18, 2026
Who we are
Partners and Sense (“PAS”, “we”, “us”) is an independent residential technology design consultancy based in California. This policy explains what personal information we collect through partnersandsense.com, how we use it, and the choices you have. It applies to our website, including the Questionnaire and Contact pages. It does not apply to information we receive under a signed professional services agreement, which is governed by that agreement.
Information you give us
We collect the information you enter into forms on this site. Through the Questionnaire and Contact pages, this typically includes:
- Name, email address, phone number, and company or firm
- Project location, property type, and project timeline
- Scope, budget range, and the systems you are considering
- Names and roles of other members of your project team
- Anything else you choose to write in a free-text field
We also collect the contents of emails, calls, and messages you send us.
Information collected automatically
Our hosting provider keeps standard server logs for each visit, which record your IP address, browser type, device type, referring page, the pages you request, and the time of your visit. We use these logs to keep the site secure and working. We do not use analytics or advertising cookies.
The site may set strictly necessary cookies that forms need in order to work. Our Contact and Questionnaire pages also use Google reCAPTCHA to protect our forms from spam. reCAPTCHA collects hardware and software information, such as device and browser data, and may set a cookie. That information is subject to Google’s Privacy Policy and Terms of Service.
How we use it
- To respond to your inquiry and assess whether our services fit your project
- To prepare proposals, fee estimates, and scopes of work
- To deliver our services if you engage us
- To maintain business records and to invoice
- To keep the site secure, prevent spam, and fix problems
- To send occasional firm updates, only if you ask to receive them
Who we share it with
We do not sell personal information, we do not share it for cross-context behavioral advertising, and we do not share it with third parties for their own marketing purposes. We share it in these circumstances only:
- Service providers. These companies process information on our behalf, under contract, and are not permitted to use it for their own purposes: Hostinger, which hosts the website and stores form submissions; Brevo, which delivers our email; and Google, which provides our business email and document storage (Google Workspace) and form spam protection (reCAPTCHA).
- Your project team. If you engage us, we share project information with the architect, interior designer, builder, integrator, and other consultants as needed to do the work.
- Legal reasons. When required by law, subpoena, or court order, or to protect our rights, property, or safety.
- Business transfer. If the firm is merged or acquired, records may transfer as part of that transaction.
Confidentiality of project information
Residential project information can be sensitive. We treat property addresses, floor plans, system designs, and security details as confidential, we limit internal access to the people working on the project, and we do not publish identifying project details without written permission. Project images and descriptions appear on our Projects and Press pages only with client consent.
How long we keep it
Inquiries that do not become projects are kept for up to 24 months. Project records are kept for as long as they serve professional, warranty, insurance, or tax purposes, which is at least seven years after the project closes, because clients and their teams often rely on our design records long after construction ends. You can ask us to delete your information sooner, and we will do so unless we are required to keep it.
Security
We use encrypted connections, access controls, and reputable service providers. No method of transmission or storage is fully secure, so we cannot guarantee absolute security. Please do not send alarm codes, access credentials, or system passwords through the website forms.
Your choices
You can ask us to provide a copy of the personal information we hold about you, correct it, or delete it. Email info@partnersandsense.com or call 415-286-5216. We will verify your identity before acting on a request and will respond within the time the applicable law requires.
If you ask to receive firm updates, every update email includes an unsubscribe link, and you can also unsubscribe by emailing us. Our email provider may record whether an update email was opened or a link was clicked.
Most browsers let you block or delete cookies. Blocking them may stop the Contact and Questionnaire forms from working.
Do Not Track
Some browsers send a Do Not Track or Global Privacy Control signal. We do not use analytics or advertising tracking on this site, so there is no tracking for these signals to turn off. We do not otherwise change how the site works in response to them.
Third-party collection
Other than Google reCAPTCHA on our Contact and Questionnaire pages, no third party collects personally identifiable information about your online activities over time or across websites through this site. Links to other websites, including our social media pages, are provided for convenience, and we are not responsible for their privacy practices.
Children
This site is intended for professional and business use. It is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy. We will post the revised version on this page and change the effective date above. Material changes will be noted on the page for 30 days.
Contact
Partners and Sense
Email: info@partnersandsense.com
Phone: 415-286-5216